Mission, Vision & Foundation

Every child is precious.

Hope & Healing JAX equips ALL who touch the lives of children with what they need, so they can give children what they need. 

Every child should feel precious, loved & safe.


Equipping ALL who touch the lives of children with what they need, so they can give children what they need. 


When individuals, families and communities experience trauma that goes unresolved, it can interfere with trust in relationships. By understanding trauma and its impact, shifting the mindset from

“What’s the matter with you?”
“What happened in your story?”,

exploring pathways to resolving trauma and developing everyday trauma-informed responses and connections will strengthen and support individual and community resilience.

Why Hope & Healing JAX?

Trauma can be resolved, generations can heal, children & families can flourish.

Hope & Healing JAX addresses the effects of early adversity and relational trauma through the Connecting, Empowering, and Correcting Principles of Trust Based Relational Intervention® (TBRI®) developed at TCU by Drs. Karyn Purvis and David Cross.

TBRI Principles

Connecting Principles: Create connections that disarm fear, gain trust, and enhance learning.

Empowering Principles: Strengthen learning and regulation by meeting a child’s physical and environmental needs.

Correcting Principles: Shape beliefs and behaviors effectively, so children feel safe, protected, and empowered. 


Hope Street’s Foundation

Motivated by the adoption of her son from Uganda and exploring how her family could support his road to healing, Callie quickly developed a thirst for learning as much as possible about trauma-informed care and attuned therapeutic parenting, ultimately leading her to Trust Based Relational Intervention® (TBRI®) Practitioner training.

For Callie, TBRI® was an answer to her family’s prayers as it equips the adults in a child’s life with understanding, strategies, and skills to strengthen connection and felt safety. Not one to keep such a wonderful resource to herself, Callie began coaching other adoptive families in Jacksonville and ultimately founded Hope Street in 2017. Hope Street started in her family’s living room, but Callie wouldn’t let it stay there long. Within a year Hope Street was providing organizational training to Daniel Academy and Seamark Ranch.

Callie’s passion and advocacy around trauma informed care for families, organizations, and systems opened doors for Hope Street to provide TBRI® in Jacksonville. Her passion resonated in everything she touched and through that, Hope Street received its first grant through the City of Jacksonville and Kids Hope Alliance in 2019 to facilitate trauma awareness trainings to their partners and the community. Child welfare, Duval County Public Schools, our health care system, and the judicial system, to name a few, were all on her list to play a part of tightening the safety net for vulnerable children and families. 

Seeing the need, meeting the need.

Callie was relentless. When the pandemic hit, Hope Street launched an entirely virtual platform to continue providing support and hope to the child- and family-serving organizations in Jacksonville. In 2021, the Hope Street team virtually provided TBRI® trainings to over 430 training/coaching hours reaching 1,737 individuals from 78 organizations. A builder of relationships in Jacksonville, nationwide and worldwide, Callie collaborated with TBRI® practitioners across the globe. Her work situated Hope Street to be designated as the local partner organization of the Texas Christian University Karyn Purvis Institute of Child Development, the developers of TBRI®.

Callie strongly believed in Hope Street ’s part in bringing about systemic change for trauma-informed care in Jacksonville, leading to their selection as the backbone agency for Hope Street in Spring 2021. In Callie’s words at the September 2021 H&HJAX Steering Meeting, “We’re here to cultivate a healing centered system of care that empowers and equips caregivers to positively impact generational and complex developmental trauma and make clear the path for hope and healing.”

As Founder and Executive Director of Hope Street, Inc., Callie established Jacksonville’s most unique trauma-informed care training and service provider. Focused on shifting the lens, responses and healing practices for children who have experienced trauma, Hope Street delivers healing centered training and coaching through the delivery of Trust-Based Relational Intervention® to provide parents, caregivers, teachers and service providers with insight and practical tools to create connection and authentic relationships.

Although Callie is no longer with us, we honor her vision by ensuring this work continues through the strong and compassionate team at Hope Street and Hope & Healing JAX and all of those we partner with. 

Connection builds trust, and trust builds healthy relationships. 

One child, One Family, and One system at a time. 

Thank you, Callie!

Callie Lackey, M.S. CMHC, RMHCI, TBRI® Practitioner

Hope Street Founder & Executive Director