Mission & Vision

Every child is precious.

Hope & Healing JAX equips ALL who touch the lives of children. 

Every child should feel precious, safe & loved.

Mission

Hope & Healing JAX empowers adults to build resilient, connected, trusting relationships — with children and with each other — healing the impacts of individual, intergenerational, and community trauma through research-backed training.

HHJ: Building a Trauma Responsive Jacksonville brings together everyone in Jacksonville working to address Positive and Adverse Childhood Experiences — to See the Child. To promote healing. To build resilience.

Vision

WHY HOPE & HEALING JAX?

Because trauma can be resolved. Because generations can heal. Because children and families can flourish.

When trauma goes unresolved — in individuals, families, and communities — it quietly erodes what we need most:

trust in relationships.

But understanding changes everything.

When we shift from “What’s the matter with you?” to “What happened in your story?”

— something opens.

Pathways to healing become visible. Everyday responses become more connected. Individuals and communities grow more resilient — together.

That is why we exist.

To equip. To connect. To heal.

One relationship at a time. One community at a time. One generation — that breaks the cycle — at a time.

HHJ: Building A Trauma Responsive Jacksonville

We are CONNECTORS who:

  • Provide Trauma-responsive training to adults in the lives of children.
  • Foster collaboration among individuals, organizations, and communities.
  • Share events, tools, and resources widely.
  • Tell the stories of people making a difference.
  •  

We are ADVOCATES who:

  • Combine voices and efforts from all sectors to make the greatest impact on:
    • Child wellbeing,
    • Family cohesion, and
    • Trauma-responsive systems growth.
  •  

We are SOLUTION ENGINEERS who:

  • Identify needs and community solutions already in motion, and help them grow.
  • Bring together viewpoint and experiential diversity, and
  • Look for ways to meet expressed needs through:
    • CONNECTION. EMPOWERMENT. GROWTH

BEGINNINGS

Our Story

Hope & Healing JAX began with one mother’s search for healing.

When Callie adopted her son from Uganda, she set out to understand trauma-informed care — not just as a concept, but as a way of life. That search led her to Trust-Based Relational Intervention® (TBRI®), and eventually to becoming a certified Practitioner.

What she learned changed everything.

In 2017, Callie founded Hope Street — a home-based initiative to coach adoptive families and expand access to TBRI® training. Her vision grew quickly. What began around a kitchen table became a vital resource for child- and family-serving organizations across Jacksonville.

In 2019, a grant from the City of Jacksonville and Kids Hope Alliance opened new doors — bringing trauma-responsive training to child welfare, Duval County Public Schools, healthcare, the judicial system, and beyond.

By 2021, Hope Street had delivered over 430 hours of training and coaching to 1,737 individuals across 78 organizations — helping move Jacksonville toward a system of care that heals complex trauma.

Although Callie is no longer with us, her legacy lives on.

Through the continuing work of Hope & Healing JAX and our growing network of partners, her vision remains our guiding light:

Empower the adults. Transform the system. Heal the child.

That work continues — every training, every connection, every child.

Callie Lackey, M.S. CMHC, RMHCI, TBRI® Practitioner

Hope Street Founder & Executive Director

1973-2021