Hope & Healing JAX Team

Jen is Director of Operations for Hope & Healing JAX, Inc., a TBRI® Practitioner, MSW, and LCSW as we deliver trainings are designed for parents/caregivers, teachers, professionals, and anyone who is interested in learning more about how unresolved trauma and Positive and Adverse Childhood Experiences (PACEs) impact children…and what we can all do to foster trust and resilience throughout the lifespan.

Jen serves on Hope & Healing JAX’s Leadership Team, bringing together those already working in Jacksonville to address Adverse Childhood Experiences (ACEs) and trauma to promote healing and build resilience. Networking to strengthen and nurture existing efforts.

An integral part of Hope & Healing JAX since 2018, Jen’s role has evolved along with Hope & Healing JAX’s growth. Jen’s work was instrumental in Hope & Healing JAX being named as Designated Florida Partner by KPICID at TCU and the Single Service Provider of TBRI® in Jacksonville, positioning Hope & Healing JAX as the only agency able to deliver TBRI® Training and Coaching outside of our own agency.

The cornerstones of Psychology and Clinical Social Work at University of North Florida and Florida State University set Jen on her career path. First as a Victim/Witness Counselor in the Special Assault and Juvenile Divisions in the State’s Attorney’s Office Fourth Judicial Court right here in Jacksonville, moving to a VOCA Child Evaluator in Tallahassee, Jen then returned to Jacksonville to intern with Jewish Family & Community Services.  

Then as an LCSW, Jen played healing roles at Child Guidance Center, Duval County Public Schools, Florida MENTOR, Wekiva Springs Center, and back to Jewish Family & Community Services, all leading to her 11-year tenure at the MAYO Clinic. While at MAYO Clinic, Jen integrated her rich work experiences as Outpatient Medical Social Worker and on the solid organ multidisciplinary transplant evaluation team conducting patient psychosocial assessments. Providing recommendations and emotional support to patients and families through counseling; facilitating support groups for transplant patients and their caregivers; and serving as Advance Care Planning Facilitator rounded out the deep care Jen provided as individuals and families faced life changing medical challenges.